Privacy policy

Privacy Policy

  • At Turning Tyres, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with the New Zealand Privacy Act 2020.

Information We Collect

We may collect personal information when you:

  • Make a purchase or a booking
  • Contact us or submit an enquiry
  • Subscribe to our emails or updates
  • Use our website

This information may include:

  • Your name, address, and contact details
  • Your vehicle details (for service purposes)
  • Order and payment information
  • Any other information you choose to provide us

How We Use Your Information

We collect your information to:

  • Process orders and deliver tyres or services
  • Contact you regarding your order or enquiry
  • Improve our customer experience and services
  • Send promotional offers or updates (only if you have opted in)

We do not sell or share your personal data with third parties for marketing purposes.

How We Protect Your Information

Your information is stored securely and only accessed by authorised staff. We take reasonable steps to protect your data from loss, misuse, unauthorised access, or disclosure.

Third-Party Services

We may use trusted third-party providers (such as payment gateways and freight services like Mainfreight and StraitNZ) to process transactions and deliver orders. These providers only access your information as necessary to complete their services.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request corrections to any inaccurate information
  • Withdraw your consent to receive marketing communications at any time

To exercise your rights, please contact us:

Email: sales@turningtyres.co.nz
Phone: 06 2110392
Address: 43 Pandora Road, Pandora, Napier

Cookies & Website Usage

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings if preferred.

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be reflected on this page along with the updated date.